Description based on the Specified Commercial Transactions Act

Name of business operator	Can Nana Co., Ltd.
Name of representative director or business manager	Representative Director: Ruriko Yamaguchi
address	〒589-0004 Higashiikejiri, Sayama City, Osaka Prefecture2Chome1207-2
telephone number	072-366-2281
email address	shop@cannana.jp
Sales price of the product or consideration for the service	Prices shown include tax for each product
Product shipping costs	Depending on the size of the package, Yamato TransportORShipped via post office (Letter Pack or Click Post) ◆ Shipping and cash on delivery fees are free for orders over 3,300 yen (tax included). ◆ If the total amount is less than 3,300 yen (tax included), shipping costs will be 385 yen. ※ If you pay by cash on delivery, an additional handling fee will be charged. * Cash on delivery fee is 330 yen (tax included) nationwide. (Order amount (tax included)5,500(This applies if the amount is less than 10,000 yen.)
Timing and method of payment for goods or services	[If you choose cash on delivery] Please pay the shipping fee to the shipping company (Yamato Transport) when the product arrives. If you choose to pay by credit card: Please check the closing date and payment date of each credit card company for the withdrawal date.
Timing of delivery of goods, transfer of rights, or provision of services	● From your order7Items will be shipped in approximately 2 days (excluding backordered items). Please note that even if you specify the delivery date in your message, we may not be able to accommodate it due to orders placed on holidays or the circumstances of the delivery service. In such cases, we will respond with the earliest possible shipping. (Our company holidays: Saturdays, Sundays, public holidays, Obon holidays, New Year's holidays, Golden Week, etc.)
About delivery time	If you have a preferred delivery time, please enter it in the comments section on the checkout page. (※Excluding Letter Pack and Click Post. Delivery to mailbox.) *Deliveries may be slightly delayed during the New Year holidays, Obon, and Golden Week. In the event that the item you ordered is out of stock, we will notify you by email and cancel your order, delivering only the items that are in stock. ●If you order "backordered items" and "in-stock items" at the same time... We will ship items in order of availability. Please note that payment will be made in advance for all items, including backordered items. (If you choose cash on delivery... Payment will be made for each item sent. If discounts such as points or coupons are applied, they will be used for the items shipped first.
Return Policy	◆Returns due to our fault, or if the product is damaged If the cause is ours, we will refund or replace the product at our expense. shop@cannana.jpPlease contact us. Please contact us within 7 days of receiving the product. Please return the product (cash on delivery). ◆Returns and exchanges due to customer reasons Please note that if you wish to return or exchange an item for your own reasons, you will be responsible for the shipping costs. Please use courier service for returns. Please note that if we are sending you an exchange, the item will be sent via Yamato Transport, with shipping charges to be paid by you. ※Please note that we cannot accept returns or exchanges after the item has been worn.